Intelligent Call Center Software Offers Predictive Dialing

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Intelligent Call Center Software Offers Predictive Dialing


iNextrix Technologies Pvt. Ltd offers iCallify, which is intelligent call center software. This intelligent call center software is loaded with a range of features and one of them is a predictive dialer. Predictive dialer supports predictive dialing, which works as below:
- Import leads
- Lead group creation
- Predictive dialing
- Call routing to a suitable agent once connected to a lead
- Pop up call script
- Pop up lead detailed fetched from CRM solution, if the intelligent call center software is integrated with the CRM solution
- Show call controls to the agent to handle a call more professionally
- Play music on hold, if the call is put on hold
- Let the agent fills in disposition and other details at the end of the call
- Call logs for future reference in the software
To know more about all features of intelligent call center software, visit

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Sold by: Manila Dezoa (0 / # 0) Grade Manila Dezoa

Ad Details

Ad id: 473633
Ad views:14
Ad expires: 2021.06.03 (in 24 days)
Added: 2021.05.04
Current rating (after 0 votes) Grade

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